Privacy Policy by Temple of Chakras, a brand owned by OderMedia, Ziga Oder S.P.
We understand that privacy and the security of your personal information are extremely important. Because of that, this policy sets out what we do with your information and what we do to keep it secure. It also explains where and how we collect your personal information, as well as your rights over any personal information we hold about you.
This policy applies to you if you use our products in a store, online, or otherwise by using our website or interacting with us on social media. This policy gives effect to our commitment to protect your personal information.
Who are we
When we say ‘we’ or ‘us’ in this policy, we’re generally referring to the legal entity OderMedia, Ziga Oder S.P. that is the owner of a Temple of Chakras brand.
What sorts of information do we hold
Information that you provide to us such as your name or email address, and any feedback you give to us, including by email, or when you communicate with us via social media;
Information about the services that we provide to you (including, for example, the things we have provided to you, when and where, what you paid, the way you use our products, and so on);
How do we use your information
The information we collect may be used to:
- Process your orders (in the future);
- Take payment from you or give you a refund (in the future);
- Help us ensure that our customers are genuine and to prevent fraud (in the future);
- Conduct market research – we won’t share data with any outside agencies;
- For statistical analysis;
- Find ways to improve our website;
- Contact you about products;
- Provide you with online advertising;
- Provide for the safety and security of our colleagues and customers; and
- Help answer your questions and solve any issues you have.
Who we might share your information with
Our service providers – we work with partners so they can process your orders on our behalf…but only where they meet our standards on the processing of data and security! We only share information that allows them to provide their services to us or to facilitate them providing their services to you. We also work with payment providers such as PayPal and Stripe. For example, if you hold a credit card with us, we will share transaction details with our payment providers (e.g. Visa or MasterCard).
Keeping you informed about our products and services
We would like to tell you about the great offers, ideas, and products of the Temple of Chakras from time to time that we think you might be interested in. Where you have consented to us doing so, we may do this through the post, by email, blog, or social media.
We won’t send you marketing messages if you tell us not to but we will still need to send you occasional service-related messages. If you wish to amend your marketing preferences, you can contact us on info@templeofchakras.com.
Your rights
Access and correction of your personal information
You have the right to access the personal information that we hold about you in many circumstances. This is sometimes called a ‘Subject Access Request’. If we agree that we are obliged to provide personal information to you (or someone else on your behalf), we will provide it to you or them free of charge.
Before providing personal information to you or another person on your behalf, we may ask for proof of identity and sufficient information about your interactions with us that we can locate your personal information.
If any of the personal information we hold about you is inaccurate or out of date, you may ask us to correct it.
If you would like to exercise these rights, please contact us at info@templeofchakras.com.
Right to stop or limit our processing of your data
You have the right to object to us processing your personal information if we are not entitled to use it anymore, to have your information deleted if we are keeping it too long or have its processing restricted in certain circumstances.
If you would like to exercise this right, please contact us at info@templeofchakras.com.
How long do we keep your information for?
We will retain a record of your personal information. This is done in order to provide you with a high quality and consistent service. We will always retain your personal information in accordance with law and regulation and never retain your information for longer than is necessary.
Sharing your thoughts
When using our website, you may be able to share information through social networks like Facebook and Twitter. For example when you ‘like’, ‘share’ or review our products. When doing this your personal information may be visible to the providers of those social networks, and their other users. Please remember it is your responsibility to set appropriate privacy settings on your social network accounts so you are comfortable with how your information is used and shared on them.
Security
We take security measures to protect your information including:
- limiting access to our computers to those that we believe are entitled to be there (by use of passes, and other related technologies);
- implementing access controls to our information technology, such as firewalls, ID verification, and logical segmentation and/ or physical separation of our systems and information;
- never ask you for your passwords;
- advising you never to enter your account number or password into an email or after following a link from an email.
Contact us
If you would like to exercise one of your rights as set out above, or you have a question or a complaint about this policy, the way your personal information is processed, please contact us by one of the following means:
By email: info@templeofchakras.com
By post: OderMedia, Saleska Cesta 2a, 3320 Velenje, Slovenia
Policy change
This privacy policy was most recently updated in April 2018.
